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FAQs
Frequently Asked Questions
To place an order:
– Browse our website and add your desired items to the cart.
– Proceed to checkout and enter your shipping details.
– Select a payment method and complete the purchase.
– You will receive an order confirmation via email.
We accept the following payment methods:
– Bank Transfers
– Cash on Delivery (COD) (where applicable)
– Mobile Wallets (JazzCash, EasyPaisa, etc.)
Delivery times vary based on your location:
– Major cities: 2-5 business days
– Remote areas: 5-7 business days
– International shipping: Not available at the moment
Refunds are only available for:
– Defective products at the time of delivery
– Incorrect products received
– Eligible products as per our Refund Policy
For warranty claims, customers must contact the vendor’s authorized service center. Software licenses are non-refundable.
Once your order is shipped, we will provide a tracking number via email or phone call. You can use this number on our courier partner’s website to track your shipment.
– Orders can be canceled or modified before shipment.
– Once shipped, cancellation is not possible.
– Contact our support team immediately if you need to make changes.
Please click on “Address Book” or “Manage Addresses” and you will be able to add “Additional Address Entries” using the “Add New Address” button. During Checkout on the “Shipping” page the “Default Billing/Shipping Address” and “Additional Addresses” are presented for your “Shipping Address”. Once confirmed and you are moved to the “Payment” page you will then need to uncheck “My billing and shipping address are the same.” This will provide a dropdown with all “Address Book Addresses” and you can select from those or provide a new address.